Terms and Conditions

ZumoBet Casino Terms and Conditions

Welcome to ZumoBet Casino. This document constitutes the formal agreement between you and the Company. By registering an account or continuing to use the ZumoBet Casino website, you express your full consent to these Terms of Service and our Bonus Policy.

1. General Use & Ownership

ZumoBet Casino is owned and operated by TECH GROUP BL LIMITADA, a company incorporated in Costa Rica, San Jose-Montes De Oca, San Pedro, Los Yoses. We reserve the right to modify these terms, our promotional campaigns, and the existing Policy at any time without prior notification to the Users, based on the marketing needs and regulatory requirements of the Company.

2. Account Eligibility & Verification

To play at ZumoBet Casino, users must be at least 18 years of age or meet the legal age for gambling in their specific jurisdiction. The Deposit Bonus at ZumoBet Casino can only be received once per person, household, IP address, device, or payment method. We maintain a zero-tolerance policy towards fraudulent activity; any evidence of bonus abuse or multiple account strategies will lead to account closure and confiscation of funds.

3. Deposit Bonus Policy

When you activate a bonus at ZumoBet Casino, your funds are used in a specific order: first, your real money balance (the funds required to trigger the bonus), followed by the bonus funds.

Wagering Requirements: Most deposit bonuses, including the welcome suite, must be wagered 40 times the granted amount before funds can be withdrawn.
Contribution: Only wagers made with bonus money contribute to the wagering requirement. Wagers made with real money do not count.
Betting Limits: Until wagering requirements are met, the maximum bet allowed is €5 or the equivalent in other currencies.
Activation: Bonuses must be enabled in your profile before making the corresponding deposit.

4. Freechips & Freespins

Freechips: These are occasional, no-deposit rewards. Winnings from Freechips are typically limited to a maximum cashout of 5 times the bonus amount granted.
Freespins: Winnings from Deposit Freespins are credited to your bonus balance after the spins are completed and carry a x40 wagering requirement unless stated otherwise.
Regional Restrictions: Residents of countries including the USA, UK, Russia, Ukraine, and Singapore are restricted from participating in certain Freespin promotions.

5. Weekly Cashback Terms

At ZumoBet Casino, we reward our players every Friday at 11:00 (UTC) with a Weekly Cashback based on net losses.

No Wagering: One of the best perks at ZumoBet Casino is that Cashback does not have wagering requirements.
Eligibility: To receive cashback, your account balance must be lower than €10 and total withdrawals must not exceed 60% of your lifetime deposits.
Validity: Once received, the cashback is valid for 3 days.

6. Sports Betting & FreeBets

Our “FreeBet” offers allow you to place sports wagers without deducting the stake from your real money balance.

Winnings Calculation: If a FreeBet wins, only the net winnings (Total Win minus the FreeBet Stake) are credited to your account.
Restrictions: FreeBets cannot be split across multiple placements and are only valid for the timeframe displayed in your bet slip.

7. Withdrawals & Cashouts

Upon fulfilling wagering requirements, ZumoBet Casino reserves the right to cap the maximum withdrawal from bonus winnings. For standard deposit bonuses, the maximum withdrawal amount is 10x the initial bonus amount. Any remaining balance exceeding this cap will be voided prior to the withdrawal process. If you request a withdrawal of your real money balance while a bonus is active, the bonus and all associated winnings will be forfeited.

8. Prohibited Activity & Fair Play

ZumoBet Casino strictly prohibits delaying game rounds (including free spin features) to a time when wagering requirements are no longer active. Using VPNs, masking IP addresses, or employing a “two-tier betting” strategy (switching from high variance to normal variance outcomes) is considered fraudulent behavior. We reserve the right to conduct thorough investigations into any suspected bonus abuse to protect the integrity of our gaming platform.